Sales quality control
Istina
The service evaluates how deals are handled. It listens to how managers speak with customers, checks standards, and connects that with conversion. It works closely with your CRM processes.
istina.ist
We’re figuring out how AI is changing work.
We work with mid-sized businesses. We adapt solutions to existing workflows and help teams use them every day.
Product development and automation studio
Companies we work with


Fitnessmania
Hundreds of implementations across healthcare, industry, logistics, retail, and B2B.
We build products and apps. Some are commercial, some are free, and some are available to clients as a thank-you for working with us. Each one started with a problem we had or a client brought us.
Our habits tend to rub off on the people we work with. They start using the same tools in their own work. That’s how the training program began: a series of sessions where each person applies AI to their own work.
Our client work covers sales, analytics, and day-to-day operations. We study current processes, find simpler ways to run them, and weigh each automation against the value it should create.
We build services that help our team, our clients, and other professionals.
Sales quality control
The service evaluates how deals are handled. It listens to how managers speak with customers, checks standards, and connects that with conversion. It works closely with your CRM processes.
istina.ist

Healthcare
A schedule for patients, doctors, and procedures that survives rescheduling.
available to clients
connection points
Access
Access to work services from Russia.
available to clients

Meetings and transcription
Records meetings and turns them into text and takeaways.
available to clients

Sales team
An analytics layer over the CRM.
available to clients
website
/prices
?utm_source=vk
&utm_campaign=spring
wa.me/79990000000
vk / spring
Cross-channel analytics
Carries a UTM tag from a website into a WhatsApp conversation.
available to clients
remembers
Product memory for an agent
Long-term product memory for an AI agent.
available to clients

Learning platform
A place for what the team built during training to stay useful.
available to clients
one sign-in
isty id ├─ Istina ├─ AIstudy └─ Listok
Authentication
One sign-in for every Isty service.
being prepared for launch
window 10:00 — 14:00
Auto-posting
Publishes to social networks at a random time within a chosen window.
available to clients
Isty clients get access to our company’s full expertise, including products we haven’t packaged for the public yet.
Eight live Zoom lessons. Apply AI to your team’s real tasks.
From experience, we know AI will affect each role differently. It can make almost anyone more effective: a head of sales can spot opportunities faster, a technical specialist can solve problems faster, a marketer can launch campaigns, and an accountant can reconcile spreadsheets faster. Anyone can build an app of their own. That is what we teach.
Recordings, homework, and extra lessons will stay on our AIstudy platform for continued practice.
3,500+
people trained through courses and live sessions with Tomoru, DeFin, Skillbox, and other schools
Today it’s a chatbot. Next month it might be a Bitrix24 integration, then a report for the owner. New requests keep coming. One embedded team takes care of them, with specialists who already understand your processes.
We take on the whole cycle: finding the right places to automate, writing the requirements, building the solution, and training your team.
90 days
a working cycle with a clear outcome and room to shift the team’s focus as needed
What we built and who it serves

Bed-capacity management, cross-channel analytics, and voice follow-up for inquiries.
AI qualification for inbound inquiries.
first response 6 hours → 1.5 minutes · booking conversion 30% → 50%

Connected amoCRM to the medical system, built management analytics, and forecast revenue.
Drawings and specifications from email create Bitrix24 deals automatically.
Handwritten requests and photos are recognized and added to 1C.
Five inquiry channels brought into one window without duplicates.
Automated calls to a lead database.
lead conversion 8–10%
Inquiries are handled right away.
wait time — 0 minutes
University chatbots.

Inquiries from five channels in one window.
Why we do all this
And how to make sure people come out ahead.
repository
A set of editing skills for AI agents, created with Lyudmila Sarycheva, author of the Russian guide “Pishi, sokrashchai.” It keeps an agent from polishing copy into corporate sludge.
N1arko/redaktura-skillsresearch
281
We generated 221 landing pages and 60 pieces of copy to test whether “act like an expert” helps. It did not improve the copy or the landing pages. The method and every generation are published.
Read the researchTwo skills for long-running tasks in Claude Code and Codex. The agent formulates the goal first, then carries it out.
Open repositoryAn MCP server for Yandex Wordstat: build a keyword list without exporting data by hand.
Open repositoryThe project spec lives in the repository beside the code. The code points to the spec it follows, and a linter checks the links.
In our repositoriesWhat you need to understand to build working things with an agent.
ReadHow to prepare, launch, and review work that runs for hours.
ReadBefore Isty, we led sales, product work, and teams inside businesses. We first understand how a company works, then choose the technology.

Product Lead
Nikita has worked in applied AI since 2020. He led Tomoru’s commercial work as the company expanded to 29 countries and has trained more than 3,500 people. He now leads commercial work at Tri Sestry clinic, which is also one of the businesses where Isty works.

Commercial Director
Vlad has spent six years building sales teams and automating commercial operations in the applied AI field. He has conducted hundreds of interviews with salespeople and heads of sales in healthcare and complex B2B companies. He turns messy pipelines into clear CRM processes and plan-versus-actual reporting, and helps teams measure conversion growth.

Operations Director
For six years, Platon has linked technology decisions to the economics of the business. He checks whether an automation investment will pay off and removes unnecessary work. As a Business Buddy, he keeps timelines on track, runs the implementation team, and brings new tools into day-to-day operations.

Technical Director
Volodya spent five years working in marketing and promotion before moving into AI product development. He is Isty’s lead engineer, building client systems and our own services, including Istina and Medcoordinator. He connects databases, CRMs, 1C, and AI systems, and oversees security, server stability, and code architecture.
Nikita TsyzhmanBusiness Buddy
Arseniy MakarovAutomation Architect
Polina BlagininaSoftware development
Alexander MenkoSoftware development
Danil SmotrovAI Engineer
Maksim AkhmetovImplementationWhen a task calls for it, we bring in analysts, integration engineers, ML engineers, frontend developers, and QA. We assemble the team for a month at a time, and it changes with the task.
We’re looking for people who can keep product work, client needs, and technology aligned. We currently have open roles in development and sales.
See open rolesVlad spends most of his time on calls. We set up an AI assistant using examples from his conversations: it asks a few questions, gets the task into shape, and sends Vlad the context with your contact details.

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